This HND piece takes a look at a few new directions in healthcare IT. At the heart of this is a pretty serious role reversal: Healthcare is now dictating to IT. Healthcare is demanding better products, and no, one size definitely does not fit all.
Four trends are covered, including increased use of the Cloud; invoking some of gaming culture; getting more in artificial intelligence; and putting lots more customer service into the mix. Most patients are interested in becoming their own best healthcare advocates, and they will leverage technology to achieve these ends.
Read the complete article.